What is your refund policy?Updated 2 months ago
First Purchase Refund Guarantee
If you're not completely satisfied with your first Semaine purchase, we’re happy to provide a full refund for up to two bottles within 60 days of the original shipping date of your first bottle. Shipping is not refundable. Our support team will be glad to help you with this process. Just email us at [email protected].
Please note, we do not accept physical returns to reduce environmental impact from the shipping and disposal processes. Additionally, due to health and safety protocols, we are unable to restock or redistribute returned open or unopened supplement products.
Orders Beyond 60 Days
For orders beyond 60 days from the original shipping date, partial refunds or store credits may be available. For details, please reach out to our support team at [email protected].
Damaged or Defective Items
If your item arrives damaged or defective, please let us know immediately so we can evaluate and resolve the issue.