Shipping is free in the U.S. if you have a subscription or you spend $45.

<p><span style="font-size: 18px; color: rgb(27, 87, 50);">Free Shipping on All Subscriptions! </span></p><p>Shipping is free in the U.S. if you have a subscription or you spend $45+.&#xA0;</p><p>Express shipping is available for an extra fee.&#xA0;</p>

Is shipping free?

We get orders out fast so you can expect it within 4-6 days.

<p>Generally an order will take 4-6 days to arrive from the time you order. We work to get orders packed up and shipped out as quickly as possible so our customers can start feeling better fast!</p><p>It can take a little longer depending on holidays and weekends. If you order is delayed feel free to reach out to our customer service team at <a href="mailto:support@semainehealth.com">support@semainehealth.com</a>!&#xA0;</p>

How long does shipping take?

Our customer service team is ready to help with any missing or damaged packages!

<p><span style="font-size: 18px; color: rgb(27, 87, 50);">We Want to Make It Right!</span></p><p>If you receive a damaged package, or if a package is missing, our customer service team is ready to make it right for you.</p><p>If your package is damaged, please send a photo to the email address below. If your order is missing, just message us with the details and we will respond within 1 business day.</p><p>Customer Support Email: <a href="mailto:support@semainehealth.com">support@semainehealth.com</a>&#xA0;</p>

What if my package is damaged or missing?

We keep you updated until the package is at your door!

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.45px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">You&#x2019;ll receive an email when your order is processed and then when it is shipped.&#xA0;</span></p><p><span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.45px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We also send email notifications throughout the delivery process so you can track your package along the way.&#xA0;</span></p>

How do I know when my order has shipped?

Our goal is to make sure that you're happy.

<p id="isPasted"><strong><span style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(27, 87, 50);">First Purchase Refund Guarantee</span></strong></p><p><span style="font-family: Arial,Helvetica,sans-serif;">If you&apos;re not completely satisfied with your first Semaine purchase, we&#x2019;re happy to provide a full refund for up to two bottles within 60 days of the original shipping date of your first bottle. Shipping is not refundable. Our support team will be glad to help you with this process. Just email us at <a href="mailto:support@semainehealth.com">support@semainehealth.com</a>.</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">Please note, we do not accept physical returns to reduce environmental impact from the shipping and disposal processes. Additionally, due to health and safety protocols, we are unable to restock or redistribute returned open or unopened supplement products.</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="color: rgb(27, 87, 50); font-size: 16px;">Orders Beyond 60 Days</span></strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">For orders beyond 60 days from the original shipping date, partial refunds or store credits may be available. For details, please reach out to our support team at <a href="mailto:support@semainehealth.com">support@semainehealth.com</a>.</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="font-size: 16px; color: rgb(27, 87, 50);">Damaged or Defective Items</span></strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">If your item arrives damaged or defective, please let us know immediately so we can evaluate and resolve the issue.</span></p>

What is your refund policy?

Sustainability and eco-friendly packaging is our top priority!

<p><span style="font-size: 18px; color: rgb(27, 87, 50);">Committed to Sustainability</span></p><p>Sustainability and eco-friendly packaging is our top priority! Semaine jars are made of recyclable aluminum and our shipper boxes and packaging material are made from recycled paper pulp.&#xA0;</p><p><br><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><strong><span style="color: rgb(27, 87, 50);">Here&apos;s why we chose aluminum for our bottles:</span></strong></span></p><div data-block="true" data-editor="6u33l" data-offset-key="88mlo-0-0"><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><div>There is a liner between the pills and the aluminum that is food safe, so that pills are never in contact with the aluminum</div></li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><div>This is the same process that all beer, soda and water cans use</div></li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">This is extremely safe, and makes sure that our capsules don&#x2019;t absorb aluminum or touch it</li></ul></div><div data-block="true" data-editor="6u33l" data-offset-key="96ult-0-0"><div><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><strong><br data-text="true"></strong></span></div></div><div data-block="true" data-editor="6u33l" data-offset-key="84l4j-0-0"><div><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><br></span></div></div><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><br></span></p><p><br></p>

What is your packaging made from?

Semaine bottles are an industry-standard size, and we pass the savings to you.

<div data-block="true" data-editor="djtrr" data-offset-key="iptn-0-0" id="isPasted"><p><span style="font-size: 18px; color: rgb(27, 87, 50);">Our Bottles Save Our Customers Money</span></p><div data-offset-key="iptn-0-0"><span data-offset-key="iptn-0-0"><span data-text="true" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Semaine bottles are a industry-standard size, which means we pay less for them than a custom-sized bottle. So we use it for all of our supplements whether there&apos;s 30 or 60 pills.&#xA0;<br><br>While we understand that this can feel wasteful, it actually is less wasteful due to efficiencies in the manufacturing process. Plus, the aluminum bottles are infinitely recyclable unlike plastic bottles, which normally end up in the dump or can only be partially recycled once.</span></span></div></div><div data-block="true" data-editor="djtrr" data-offset-key="5heps-0-0"><div data-offset-key="5heps-0-0"><span data-offset-key="5heps-0-0" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><br data-text="true"></span></div></div><div data-block="true" data-editor="djtrr" data-offset-key="6tf42-0-0"><div data-offset-key="6tf42-0-0"><span data-offset-key="6tf42-0-0"><span data-text="true" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">We hope to be able to have more affordable customizable sizes as we grow as a company (and can take advantage of economies of scale), but until then, we figured customers would appreciate the cost savings over custom-sized bottles.</span></span></div></div>

Why are the bottles so big?

Semaine Health Customer Service Team
Rebecca, Lena, and Catherine are here to help!

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Semaine Health Help Center

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Semaine: a natural approach to UTI treatment

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Semaine's cranberry phytosome: fact or myth?

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Balanced hormones affect more than just our cycles

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Endometriosis and gut health

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Science and Transparency